Silverfox
Mistique F-800B Professional Facial Steamer
Mistique F-800B Professional Facial Steamer
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Product Details
Product Details
Key Features:
- Metal case ozone steamer with timer
- Adjustable stand with 5 wheels
- Glass container
- Essential oil capability
- Adjustable mag lamp extension available
- Swivel arm 180° and rotatable head 360°
Shipping Weight & Dimensions:
- Packing Size: 38½" x 13" x 13½"
- N.W.: 16 lbs
- Arm Length: 25"
- Base diameter: 22"
- G.W.: 18 lbs
- Height Range: 31" - 36" (Floor to top of case)
Shipping & Returns
Shipping & Returns
Shipping Policy
We ship to addresses within the continental United States. We cannot ship to Hawaii and Puerto Rico at this time.
Returns
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, all merchandise such as a massage bed or facial unit must be returned in its original box with original packing materials and must be packed in such a manner that it will not incur damages in return transit.
You’ll also need the receipt or proof of purchase.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@coopala.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Any damages to returned products are the sole responsibility of the customer and such damage claims are between the carrier and customer.
Exceptions / non-returnable items
Custom orders CANNOT be returned for any reason whatsoever. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Exchanges will be made within 30 days of the original purchase date.
Refunds
Refunds-Credits will be given within 7 days from the original date of purchase. All credits or refunds are given in a form of an in-house credit only. Exchanges will be made within 7 days from the original purchase date.
All returns must be approved by Spa Equipment Direct, Inc. before they are returned and must be accompanied by an RA# number.
All returned products will incur a 30 percent restocking/reconditioning fee.
To start a return, you can contact us at info@coopala.com.
All refunds issued will be less shipping charges. Customers are responsible for all return shipping charges. We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded using your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@coopala.com.
FROM CUSTOMERS JUST LIKE YOU
Frequently Asked Questions
Where can I buy professional salon and spa equipment?
Right here! Coopala.com is your one stop shop for professional salon and spa equipment at wholesale prices. Boasting the largest inventory of professional medspa equipment in Northern California, our online catalogue is the premiere gateway to value and quality. Take a look around, we’re confident you’re going to find what you’re looking for. If you prefer an in-person experience, our showroom is located at 2124 Floyd Street in Burbank, California. We’d love to see you, and for you to see our equipment. Call us at 800-890-2802 to set up a consultation appointment or just drop in Monday-Friday from 9am-5pm Pacific Time.
What is the best way to clean my equipment?
After you purchase your equipment, you’ll want to keep it clean and safe for your clients. All salon and spa equipment need to be cleaned after every use. Not only will this ensure a long life for your equipment, cleaning is necessary to keep your clients healthy. Check out the UV sanitizers we offer here for small multi-use equipment. UV is fantastic for sanitization because it is reusable and safe. For bigger pieces, there are a variety of methods depending on the equipment that needs cleaning. For vinyl, such as on a massage table or therapist stool, mild non-abrasive soap and water can be used to keep them fresh. For equipment without fabrics, as long as they don’t touch your clients’ skin you can use clorox wipes or paper towels with diluted cleaners.
What can I do if I have questions about my order?
Our customer service professionals look forward to answering any questions you might have about your order. They can be reached by phone at 1-800-890-2802, Live Chat on our website or by email at info@coopala.com. Please reach out to us about anything ranging from what products might be right for your practice, to advice on how we can help with shipping, buying in bulk, or repairs. At Coopala, customer happiness is our livelihood, and we will do anything we can to ensure you have the best experience possible to keep you coming back for life. Give us a call or shoot us an email today!
Do you make your own spa equipment products?
We do! In addition to stocking the highest-quality spa and salon products from our favorite suppliers, we also manufacture equipment of our own. Handpicking the most essential dermatological breakthroughs of the last two decades, we’ve created five products we are proud to put our name on, all manufactured right here in the United States. Whether you need Hydro Dermabrasion, a High Frequency facial machine, a compact but powerful Pore Cleanser, the alluringly effective Venus Body Sculpturer or our best-selling Facial Rejuvenation Device, at Coopala you will find durable, effective products that feel like miracle machines. Be on the lookout for more from Coopala in the days ahead, as we are constantly striving to offer the best and latest medspa technologies to our customers.
What makes Coopala different from other professional salon and spa equipment suppliers?
We have been in the salon and spa equipment business for over 20 years because of our dedication to customer happiness. Whether it is our price-matching guarantee, our warranty offers, or our tireless customer service staff, all arms of Coopala work together to make sure our clients receive the best spa and salon equipment at the lowest prices, with ultimate satisfaction thrown in for good measure. We source our products from the most trusted manufacturers in the world, and even make some quality pieces ourselves. Our knowledge, passion, and experience shine in every transaction we make. We know you’ll enjoy your time with Coopala, and look forward to meeting you.